Plz do not go for any product from croma,,they are liars and do wrong commitments,,I have bought BOSE music system for which I have paid advance full money 40000,,I did not get the product even they committed delivery after 2 weeks,,after 2 weeks they said wait for 2 more weeks,,who is going to pay me interest of 40000 that I paid advance one month ... View More before,,my number is 8800367373 if any body have any doubt View Less
Plz do not go for any product from croma,,they are liars and do wrong commitments,,I have bought BOSE music system for which I have paid advance full money 40000,,I did not get the product even they committed delivery after 2 weeks,,after 2 weeks they said wait for 2 more weeks,,who is going to pay me interest of 40000 that I paid advance one month ... View More before,,my number is 8800367373 if any body have any doubt View Less
Almost a similar situation here. Pity, did not read the reviews prior to buying things at Croma Indirapuram yesterday. I purchased a 42'LG ultra HD TV, A Samsung Home entertainment system, a Cooler and a HP printer. I had explained it beforehand that I need delivery and installation latest by Sunday as we are both working professionals. Now, when ... View Morethe LG person is already there for installation, the goods are yet to be delivered. No means for getting updated status even at customer care. No means for escalations. No empathy for customers' problems. Showroom,which made wrong commitment to close the sale, do not pick up call. Heard this was a TATA Enterprise. Right? View Less
Almost a similar situation here. Pity, did not read the reviews prior to buying things at Croma Indirapuram yesterday. I purchased a 42'LG ultra HD TV, A Samsung Home entertainment system, a Cooler and a HP printer. I had explained it beforehand that I need delivery and installation latest by Sunday as we are both working professionals. Now, when ... View Morethe LG person is already there for installation, the goods are yet to be delivered. No means for getting updated status even at customer care. No means for escalations. No empathy for customers' problems. Showroom,which made wrong commitment to close the sale, do not pick up call. Heard this was a TATA Enterprise. Right? View Less
Sorry sir I am not satisfy from your services. I had purchased a washing machine from your croma store, indrapuram on June 2014. After purchasing I am facing lot of problems by this machine. Some times there is problem of wash tub, drainage problem spinner problem. I had complained lot of times regarding these problems. I would like to request you ... View More to kindly change this piece of Washing machine or repair it properly. Me and my wife both are working. We are in very big problem. KINDLY HELP US AS SOON AS POSSIBLE View Less
Sorry sir I am not satisfy from your services. I had purchased a washing machine from your croma store, indrapuram on June 2014. After purchasing I am facing lot of problems by this machine. Some times there is problem of wash tub, drainage problem spinner problem. I had complained lot of times regarding these problems. I would like to request you ... View More to kindly change this piece of Washing machine or repair it properly. Me and my wife both are working. We are in very big problem. KINDLY HELP US AS SOON AS POSSIBLE View Less
Croma Indrapuram time pe kabhi delivery nhi dete ..... KOi number nhi hai so that we can contact............. Call center per koi reply nhi kerta kerta ghantooooo.
Croma Indrapuram time pe kabhi delivery nhi dete ..... KOi number nhi hai so that we can contact............. Call center per koi reply nhi kerta kerta ghantooooo.
We are waiting for details so that we can resolve the issue, please send us your details on email Id customersupport@cromaretail.com or call us on 18002583636.
Sincerely, Team Croma
Dear Raj,
We are waiting for details so that we can resolve the issue, please send us your details on email Id customersupport@cromaretail.com or call us on 18002583636.
Dear Raj,
Raman here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email i ... View Mored, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-3636.
Sincerely,
Raman
View Less
Dear Raj,
Raman here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email i ... View Mored, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-3636.
Sincerely,
Raman
View Less
croma,indrapuram stock na hone ke bawjood product sale kar dete hai. pura payment de kar hum bewkuf ban jate hai .... Es ke bad sahi samye pe delivery nahi hoti aur hui to kuch aur de jate hai. call karne par customer care se koi sahi jabab nahi hota hai. croma ka exprince bahut bura raha.
croma,indrapuram stock na hone ke bawjood product sale kar dete hai. pura payment de kar hum bewkuf ban jate hai .... Es ke bad sahi samye pe delivery nahi hoti aur hui to kuch aur de jate hai. call karne par customer care se koi sahi jabab nahi hota hai. croma ka exprince bahut bura raha.
Croma, Indirapuram is a pathetic store. All it does only false commitment to the customers. Never ever trust any sales executive from this store. We bought RO Purifier fromthis store. They promised us that they would arrange the product demo by next day for sure. We did the full payment in advance. Next day they delivered the product and again conf ... View Moreirmed that the demo will be done by the evening. In the evening when we called the store, nobody picked up the phone. When we called customer care centre of Croma, the customer care executive informed us that our demo has not been registered yet!!!... It will be registered next day and demo will be done after two days. When we asked to issue a complain, the customer care executive informed us that there is no such process in Croma that the demo could be arranged on the next day itself!!!... As we are working professional, we do not have time through out the week... So had to wait for next one week for the demo of RO. Hope this information would help you if you are in such situation like us. View Less
Croma, Indirapuram is a pathetic store. All it does only false commitment to the customers. Never ever trust any sales executive from this store. We bought RO Purifier fromthis store. They promised us that they would arrange the product demo by next day for sure. We did the full payment in advance. Next day they delivered the product and again conf ... View Moreirmed that the demo will be done by the evening. In the evening when we called the store, nobody picked up the phone. When we called customer care centre of Croma, the customer care executive informed us that our demo has not been registered yet!!!... It will be registered next day and demo will be done after two days. When we asked to issue a complain, the customer care executive informed us that there is no such process in Croma that the demo could be arranged on the next day itself!!!... As we are working professional, we do not have time through out the week... So had to wait for next one week for the demo of RO. Hope this information would help you if you are in such situation like us. View Less