Sunil save the day!! I was having trouble with my phone Sony Ericssons Vivaz, a guy at the desk asked me to go to the showroom but then as I was getting the direction, Sunil the salesman came to help with the direction, he then asked me about the problem and Walla!!! he solved it!! That saved me from all the trouble of looking for the showroom.. and with that $$$ that I would have to spend unnecessarily.. thanks a ton Sunil!