Very very arrogant staff. I've bought toys and other materials worth thousands from this shop. Last Saturday took some garments for my kid which were a size bigger. Went back on Sunday to exchange those. They were least interested in exchanging. After waiting for 20 minutes in the ground floor went to 2nd floor to meet the manager. He is very rude. It seems customers seeking exchange have to wait till they are finished with other customers. Had a nasty fight with him. Will never go back to this shop..
They are a bunch of cheats. Never plan your holidays with them.
I wanted to go to Chikmagalur last weekend (Aug 13 - 15). I searched in HolidayIQ and looked for resorts I liked. The request was redirected to Prakruthi Holidays who contacted me through email and said
that it was a peak time and rooms are available only in Mountain Valley homestay for 13th Aug only (1 night). I decided to stay that 1 night in Chikmagalur and stay at Belur on 14th night. The lady, Vimala, who was handling my case, told me that itâs available and arranged for rooms in âSuvarna Regency, B M Road, Belur, Hassanâ. We went to Chikmagalur as planned. The stay in Mountain Valley was anything but memorable. The rooms were extremely small and stinky. The approach road was horr ible. Food was really bad. Almost no service. There was boy for services who was really funny. I donât blame him, he was a kid. To accommodate an extra person in a room they charged the full amount, i.e., Rs. 1500 and gave us a thin small mattress. We accepted these as it was a peak time. But there were more surprises waiting for us. When we reached Belur and was searching for B M Road, we got to know that itâs actually Hassan and not in Belur. We called up Prakruthi Holidays and the person who picked up the call said heâs the manager. He confirmed that the hotel is indeed in Hassan and not in Belur. When I asked him why I was given a hotel in Hassan and not in Belur, he said that he cannot answer the question since he was not handling my case. He said that since the address line also contains Hassan then I should have interpreted that the hotel is in Hassan. Later Vimala called me up and told me the same thing. We had no other choice but to go back 35 km to Hassan and then come back to Belur next day to visit the temple. I felt cheated. Iâll never book my holiday with HolidayIQ or Prakruthi Holidays.