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Gary

Firefox Bike Station

Hosur Road ,Bangalore
June 02, 2012 Rating
Very disappointing services. Bikes of poor quality. On the day I bought it itself, the manager had promised delivery to home. After-wards, the employees began squabbling amongst themselves about the delivery in-front of all the customers. I had to make a comment and remind them not to fight in front of customers or it gives a bad impression. After 2 months itself, the left pedal gave me a problem. I went about 3 times to get it fixed. One time they kept it for a day. When I went back for it, they had not even touched the bike. They then just tightened some screws and gave it to me. Before I could reach home itself, the problem recurred. So I had to go back. Then they properly examined and told me that the left crank needs to be replaced. They promised to order it for me. I am still waiting after more than 1 month for the part to arrive. Please avoid this particular shop!