Merina

Znet India

Vaishali Nagar ,Jaipur

They simply are a pain in the neck. They said their chat support are available 24x7 but what is the use, they will ask you to raised a ticket for a simple problem. HostGator guys provide assistance through Chat support, why can't ZNet do the same instead of asking to raise ticket for a simple problem? I purchased a Gold hosting with them. Everything was fine for the first month and after that, a total chaos. I had to raised a ticket whenever i had to add a subdomain or an addon domain. I have to wait like 4/5 hours to add a subdomain/addon domain, coz i have to raised a support ticket and wait for their reply. How ridiculous it can be than this? Do i need to write more? My email was not working on Mozilla Thunderbird and asked for their help, as it was some server related. But they didn't give a satisfactory reply. Instead they keep saying that Webmail works at their end, so it must be a problem at my end. Hey, I know how to use Mozilla Thunderbird and am not a 6 year old kid. Also, they will ask you not to store ZIP or PDF files on your hosting else your account will be terminated. How can a site that provides ZIP file or PDF file(say small file, application form) for its visitor expect to work in such restrictions? Your account will be suspended if your site attracts huge visitors. I am moving all my sites and files to HostGator, they are somewhat costlier(only a few dollar) but they are worth the price. Their support staff are also just awesome. What you expect from a company is a good support and service, isn't it? A support staff of theirs even help me in fixing some hosting unrelated problem(it was a PHP programming problem).. Those who want a 99.9% downtime, go for ZNET... Stay away from them..I am a very patient type guy, I never make negative remarks/reviews about other company but ZNET INdia has made me do this. Sorry guys, i had to blurt out something bad about a company, I don't want others to have the same problem and frustration that i am facing. Thanks