Had a bad experience with the driver who was completely unaware of the routes, was arrogant and blatantly over charged me. I sent a mail to the company complaining about this. They promptly got back (I was happy to get a response, but it was shortlived), claiming that the cab was not sent by their company and that it was not even their driver. I hung up the phone before they drove me insane. I regularly take cabs in Bangalore, and this was by far the worst.