I should add to the above that I was attempting to communicate with their store in Delhi. I even went to far as to try to telephone from France but was never able to connect with the Delhi number. I did speak to someone at their New York number, who promised that the store would get in contact with me. Needless to say, it never did. Makes you wonder why they're even in business....
Don't try to communicate with them online: you'll never get a response! I was a potential customer in France who queried them many times about purchases I wanted to make and was never able to obtain any answer from the Moon River Store. I shudder to think what would have happened if I had actually purchased items and something went wrong. In conclusion, it's possible that they're not interested in doing online business. It's also possible that they're complete idiots and incapable of answering simple queries. In any case, they certainly seem indifferent to the concept of customer service.
Jkundra, Paris France