Univercell is providing most worst service in the earth.Recently,I purchased Samsung Galaxy S III from Kattriguppe outlet.
First of all the sales persons are busy in watching IPL match.In the middle they offered me the mobile and failed to mention that will require Micro sim.I used SCB credit card for making such payment and at that time they told me I can get EMI option by paying Rs 299 as processing fees.However in my monthly bill that EMI option was not given and hence I paid the entire amount.Now,it has been converted in to EMI and charged processing fees.I asked SCB to waive off that processing fees.But they told that is not possible,since,it has been charged by the Vendor.Now I am trying to call their call center no one is picking the call.Compared to Univercell Sangeetha is par par better in providing customer support.Good bye.. to Univercell....
Raghu