Dear Ketanji,
Greetings from Om Holidays!
Hope you are doing good! Your feedback is very much important to us & thanks for posting on this platform.
Further, in response to your post we just wish to inform that the number of visitor informed to us & traveled on the trip was different & an extra child has traveled with you, because of the same you faced the difficulties in services. Thus, you are requested to visit our office for further clarification & discussion.
In case of any further query or for more details, feel free to call us on our customer care 079-4080-3000