Yohan

Samsung Mobile Service

Garia ,Kolkata

Beware of this service center, I just got cheated when I went to repair my Samsung Galaxy, they charged me a good amount even didn't mentioned what they have done, I saw that they simply upgraded OS, deliver me the handset, just after few hrs I faced same issue, when I reached them again they said now I have to spend Rs 6000 more. Simply speaking they engineers working in this service center as not qualified and sarak chap and less paid. They do not anything about circuits and mobile electronics. They know two things : 1. If some thing not working just give some heat treatment and dust removal, in this process they can damage your mobile. 2. if its started working then fine charge customer a good amount, if not working again then simply upgrade the software. 3. if its working then fine, if not working simply replace whole circuit or touch screen charging customers 6000 to 12000. 4. Give a fake invoice to customers without details of hardware replace and software job done so that no action against them can be taken in future 5. if customer returns with same problem after delivery, talk to him and make them understand that this is not same problem, thus need to repair again. SIMPLY THEY ARE CHEATERS AND SAMSUNG MUST TAKE ACTION AGAINST THEM.