Embarrassing..... That is it overall. They don't value customers.
I really had terrible experience there - worst in till my life.I bought "Samsung Galaxy Note 2" on 15% cash back offer (31-05-2013). And they instructed to use SBI card for availing cash back. (I had Three credit cards at that time standard chartered, Citi and SBI).
I was waiting for the cash back for nearly two months, -nothing came. Then started following up with the shop people they never answered properly, in fact given misleading answers. Then I called up Samsung call center and came to know the SBI card does not have this offer. more embarrassingly the other two cards which i hods had that offer. They clearly mislead me and i lost 5400 INR as cash back.(In fact i purchased that model just because of this cash back offer).
And they behave rudely on every follow up visits asking for this cash back.
Embarrassing..... That is it overall. They don't value customers.
I really had terrible experience there - worst in till my life.I bought "Samsung Galaxy Note 2" on 15% cash back offer (31-05-2013). And they instructed to use SBI card for availing cash back. (I had Three credit cards at that time standard chartered, Citi and SBI).
I was waiting for the cash back for nearly two months, -nothing came. Then started following up with the shop people they never answered properly, in fact given misleading answers. Then I called up Samsung call center and came to know the SBI card does not have this offer. more embarrassingly the other two cards which i hods had that offer. They clearly mislead me and i lost 5400 INR as cash back.(In fact i purchased that model just because of this cash back offer).
And the behave rudely on every follow up visits asking for this cash back.