I got my car serviced yesterday (29 JUNE) and necessary repair work done as advised by Mr. Sanjay, Adviser of Samara Hyundai Workshop, Mayapuri Industrial Area Phase 1, Delhi, vide invoice No. TAB dated 29.06.2014. I have paid Rs.39444 for this service. I am not satisfied at all. I feel that I am cheated.
I am an owner of Hyundai Santro (since 2010) and a Maruti Wagon R (2007). So regularly visit the service centres of both these companis for service / repair work.
For Santro, i always used to visit MGF, Mayapuri as it was closed last weekend so i took a chance to offer this time to Samara.
When I received my car at around 1100 hrs on 29.06.2014, i was informed my Mr. Sanjay that they found my front mirror had two cracks which was a rare shocking news or me.
Being a service class person and from a decent family backround din't wanted to create any sene in front of thousands of people didn't made any mess but i was shocked to see that they didn't witnessed this at the time of taking charge of my car wherein they were notifying even a small line at any part of the body of car so how come they missed to spot light if there was tw cracks in front car.
I wash my car on every weekends so i was eben shocked that to wittness the same.
Today while driving my car to office my wife observed and noticed the numbers mentioned of each window mrror which are same except the front one which is clear sign that they changed this with some other car's mirror and clearly cheated me.
I am sorry but i am going to file a complaint at consumer forum of this cheat.
I paid more than trice just to be assured in the hands of Hyundai Authorized service centre but disheartened to see that i was wrong.
The other surprising thing i noticed while driving today that on left hand side of the mirror there is a sticker of Safdurjung Hyundai service centre whereas my car has never been to this showroom.
My car number is HR 26 BF 9645
Its better to send the car to some other authorised service stations of Hyundai. Don't rist your life.
I have already lodged a complaint with Hyundai