Indira

Enrich Salon

Powai ,Mumbai
April 13, 2015 Rating
The customer service is really very poor. I had booked for cleanup thru online portal which said Rs 700/_(excluding service taxes not mentioned) After I arrived at d appointed time I was made to wait for 15minutes and then one technician was told attend to me. Then after being taken to the facial room she informed me ,that since she is a senior staff I need to pay 10%more than d rate card.Then I was lured into opting for an expensive facial.This cost me more than Rs4000/- ya 4000/- for a very below standard job. The facial did not have any effect even after a few days. And even d customer service here is below standard. The counter staffs r not properly trained on basic soft skills. I would never visit again and Will definitely not recommend to any one. I wouldn't give even half a star.