Naresh

Arcee Electronics (Head Office)

Vashi Sector 17 ,NaviMumbai

WE HAVE PURCHASED SAMSUNG SMART TV MODEL 5300 ON 10TH JULY 2016 FROM ARCEE , KHARGHAR. NEXT DAY WE RECEIVED DELIVERY .BUT AFTER A WEEK 2 PERSON FROM SAMSUNG CO. CAME FOR THE INSTALLATION , DURING INSTALLATION THEY SAID ,THE TELEVISION IS FAULTY & RETURN IT FROM WHERE YOU HAVE PURCHASED . AFTER THIS I HAVE GONE TO ARCEE ,KHARGHAR THEY ARE IGNORING NOT ACCEPTING ,TELLING US YOU WILL DIRECTLY GET IT FROM SAMSUNG CO. ? HOW WILL I GET DIRECTLY I DON'T UNDERSTAND ??? THOUGH I HAVE PUIRCHASED FROM ARCEE . KINDLY SOLVE THIS ISSUE & REVERT ELSE FORCEFULLY WE WILL GO TO CONSUMER FORUM . RGD'S DEVANAND PATIL .