Ambika

HDFC Bank ( Head Office )

Richmond Road ,Bangalore

Hi Team, I am expecting for a solution and action to be taken for the below issues that i have experienced. Account no-50100102944989 1-Madivala Branch manager-Narayan naik, behaved extremely rude with me, treating a women customer or any one is completely unethical. He treated so badly that now a days you don't treat with a begger also. 2-Manager also said that he will reverse the 50% amount and you can swipe the card and utilize it and your account will be closed within 5 working days after all verification process and you will have 5 days of time to access my card. 3-yesterday, around 1pm i submitted my forms and today in the morning they closed my account and blocked my card within 24 hours without verification process. manager stated that until and unless i do not submit forms for closure they cannot refund and when i submitted form and on the form i have written, mentioned as "Manager approved for the reversal of 50% amount, requesting as per that". But they cheated, next day morning immediately closed and blocked my card deducting all amount. 4-Totally 1035rs+66rs=1101rs are deducted from my account. I need my atleast half amount to be reversed and cannot tolerate such behavior from the manager and staff-Poulomi Mukherjee.