April 07, 2017
Rating
Inexperienced neurology doctors â Heartless money oriented hospital
BGS Global Hospitals- Kengeri- Uttarahalli- Bengaluru.(aka BGS Gleneagles Global Hospitals- Kengeri).
My nephew was admitted in BGS Global Hospital last year for brain tumor.
Dr. Venkatramana and his inexperienced junior doctors (Vikam, Amith) did the first surgery.
Dr. Venkatramana did not spend enough time during the first consultation .Immediately, he concluded that (within 10sec) surgery is must. He totally spend 30sec with us and didnât even answer our basic queries.
He didnât even talk to us after surgery. We tried to reach at least one doctor to explain discharge summary but no one was around. When nurse called junior doctor (vikarm) he didnât respond properly.
Dr. Venkatramana and other doctors acted as if they were busy always. We always got different response from their staff and junior doctors.
After surgery is done, the stitches were not done properly. We had to consult external doctor to remove the unwanted thread.
Post-surgery, when we asked how much tumor was removed, they answered, as much as they could. It was reported as low growth tumor in biopsy report and also they said, he will be fine after surgery, but within a month, he got worsened and had to perform second surgery. Donât know whether their biopsy report is trustworthy.
If surgery was not going to help, they would have told us not to do any surgery as it is not going to help anyway. At least, we would have avoided the side effects of surgery. They did the surgery for making money and gave pain along with tumor.
Junior doctors are always with neurology book. They donât know how to answer our queries. For example, after surgery is done, we asked a query like when the fluid in brain will get settle down, one junior doctor said, if you give me a needle I will do it right away by punching it. Got this irresponsible answer from him.
Some of the nursing staff are very rude. Management is very poor. They are money oriented and not service oriented. Food is not hygienic, we could found plastic, hair in their foods. The same food is given to patients.
Bottom line, my humble request: Never ever visit this hospital .They will open the doors to visit god of death.