Booked my trip to Tirupati via MMT of GreenLine Travels And Holidays, the bus was supposed to reach my place at 11:56pm however the bus was one and half hour late, when called GreenLine Travels, the executive had no idea where the bus was and kept telling 5mins the bus will reach, customer service was pathetic, at one call he told me to catch a rickshaw and go to my home back and he will cancel the ticket,.... The worst experience, would never book my tickets again to make my trip.
Make my trip should have a provision to track the bus online and also customer care service from their side.