Jayant

Sivasa Packers & Movers

New Alipore ,Kolkata

Kind Attention: - Shri Balbir/ Sharma JI Dear Sir, As you are aware that I had engaged your company M/s Sivasa Packers & Movers, Mahipalpur, New Delhi for the transportation of my personal belongings/ Household Goods and personal car to be transported from Janakpuri, New Delhi to Kasturba Nagar, Kochi at the rates agreed from Door to Door. In this regard the following is brought to your notice and further necessary action at your end; 1. My personal household goods were handed over to your company on 24th April 2010 at Janakpuri New Delhi forenoon to be delivered at my residence in Kasturba Nagar, Kochi at your promised/ committed date i.e., 02nd May2010 in good original condition, that included both unloading and unpacking for which also the charges from your end was levied on me and the full amount was paid in advance. However, it is to mention with great regret that neither my personal household goods were delivered on 2nd May2010, nor the unloading nor your persons at the destination as committed by you did unpacking. I had to engage local kerala laborers to unload my belongings from the truck that cost me Rs.5000/-. 2. It is to also mention that during the delay of delivery by one week from your end (as the delivery of household goods took place on 9th May2010, 10.30p.m. instead of 2nd May 2010), my family and me were forced to stay in Hotel/ Guest House and had to undergo extreme mental agony (as no proper authentic information was provided to us of our personal household goods whereabouts and the time it will reach to us at Kochi) and exorbitant financial losses. Per day expenses of my family for boarding and lodging together reached to Rs.1000/- (being the least) per day for 4 people. The total cost for 7 days delay costed me more than Rs.7000/- 3. You may also take note that some of my precious hard earned money belongings like the furniture Sofa 1 2; costing Rs.20, 000/-, Chest top Drawer with a detached Big Mirror; costing Rs5000/-, Double bed costing 20000/-, kitchen utensils (both crockery and steel) costing Rs2000/-, my Motorcycle electric wires pulled out and handle bent both to be now replaced costing Rs 1000/-, revolving chair costing 1500/-, etc have been damaged severely. People with no respect, care and heart have handled my household goods in the most ruthless manner and in the most unprofessional manner one could have imagined in his/her wildest dreams. 4. I collected my car from point Kalamaserry, Kochi that was also supposed to be delivered from door to door at my residence at Kasturba Nagar, Kochi that was not less than 15-20km far from my residence, for which I had to hire a taxi costing me Rs200/- plus the mental agony of your most unprofessional and irresponsible approach towards a hapless client who made full payment to collect the car. 5. To say the least my several desperate phone calls from Kochi to M/s Sivasa packers and Movers representatives were not answered properly and I was left confused. I write this letter to upraise M/s Sivasa Packers & Movers, Mahipalpur, New Delhi of the torture, agony and financial losses caused to me and my family which relied on your company with whole heart and trust only to be betrayed and cheated by approach and commitment made by M/s Sivasa Packers & Movers, Mahipalpur, New Delhi at the time of accepting the contract and the money for the job work. I really wonder if you can compensate me for what all I have lost both mentally and financially. The least I can hope and you can still respond in a positive manner and try to refund the damage and the additional cost that was incurred by me as referred above (that should have been ac

Sivasa Packers & Movers

New Alipore ,Kolkata

Kind Attention: - Shri Balbir/ Sharma JI Dear Sir, As you are aware that I had engaged your company M/s Sivasa Packers & Movers, Mahipalpur, New Delhi for the transportation of my personal belongings/ Household Goods and personal car to be transported from Janakpuri, New Delhi to Kasturba Nagar, Kochi at the rates agreed from Door to Door. In this regard the following is brought to your notice and further necessary action at your end; 1. My personal household goods were handed over to your company on 24th April 2010 at Janakpuri New Delhi forenoon to be delivered at my residence in Kasturba Nagar, Kochi at your promised/ committed date i.e., 02nd May2010 in good original condition, that included both unloading and unpacking for which also the charges from your end was levied on me and the full amount was paid in advance. However, it is to mention with great regret that neither my personal household goods were delivered on 2nd May2010, nor the unloading nor your persons at the destination as committed by you did unpacking. I had to engage local kerala laborers to unload my belongings from the truck that cost me Rs.5000/-. 2. It is to also mention that during the delay of delivery by one week from your end (as the delivery of household goods took place on 9th May2010, 10.30p.m. instead of 2nd May 2010), my family and me were forced to stay in Hotel/ Guest House and had to undergo extreme mental agony (as no proper authentic information was provided to us of our personal household goods whereabouts and the time it will reach to us at Kochi) and exorbitant financial losses. Per day expenses of my family for boarding and lodging together reached to Rs.1000/- (being the least) per day for 4 people. The total cost for 7 days delay costed me more than Rs.7000/- 3. You may also take note that some of my precious hard earned money belongings like the furniture Sofa 1+2; costing Rs.20, 000/-, Chest top Drawer with a detached Big Mirror; costing Rs5000/-, Double bed costing 20000/-, kitchen utensils (both crockery and steel) costing Rs2000/-, my Motorcycle electric wires pulled out and handle bent both to be now replaced costing Rs 1000/-, revolving chair costing 1500/-, etc have been damaged severely. People with no respect, care and heart have handled my household goods in the most ruthless manner and in the most unprofessional manner one could have imagined in his/her wildest dreams. 4. I collected my car from point Kalamaserry, Kochi that was also supposed to be delivered from door to door at my residence at Kasturba Nagar, Kochi that was not less than 15-20km far from my residence, for which I had to hire a taxi costing me Rs200/- plus the mental agony of your most unprofessional and irresponsible approach towards a hapless client who made full payment to collect the car. 5. To say the least my several desperate phone calls from Kochi to M/s Sivasa packers and Movers representatives were not answered properly and I was left confused. I write this letter to upraise M/s Sivasa Packers & Movers, Mahipalpur, New Delhi of the torture, agony and financial losses caused to me and my family which relied on your company with whole heart and trust only to be betrayed and cheated by approach and commitment made by M/s Sivasa Packers & Movers, Mahipalpur, New Delhi at the time of accepting the contract and the money for the job work. I really wonder if you can compensate me for what all I have lost both mentally and financially. The least I can hope and you can still respond in a positive manner and try to refund the damage and the additional cost that was incurred by me as referred above (that should have been actually taken care by you for which I had already made payment to your company in New Delhi). Expecting a sincere response from a Professional company regards B. K. Jayant MIG-32, Kasturba Nagar, Kadavanthra, Kochi-682020, contact no. 08089162951