Dhamini

Kaya Skin Clinic

DLF City Phase 1 ,Gurgaon

Ok, had gone to Kaya with a big list of expectations, and as is usual was set back a few paces by their service orientation. The "doc's meeting" lasted for exactly 20 seconds (!!!), and he told the "beautician" to clean up the black heads and walked right out. I dont think i needed a glum faced man walking in and staring at my face to give this verdict, could have managed this little act by myself. For Rs. 9000/- this was an awful short attention span from the "specialists". The lady then went on to complete the task, at the end of which i was asked to sign on a form - - - called the "alignment form" without as much as an explaination as to what she had just done on my face. I read this "alignment" thingy today, on my second day of treatment, and it said that i have been explained the entire process and understand what they were planning to do. Am disappointed that like all other service oriented business's Kaya has made a personalized, relaxing and luxurious treatment into a manufacturing set up where people are treated as per the clock and not as per their requirement. Since i have already made the mistake of committing almost 10 grand, suggest you find an alternate center and sincerely avoid this one.