I called their reservation number (080-22067882) a lot of times but no one picked up the phone. I once saw that the people who sell the tickets over the counter in the multiplex are the ones who attend to the phones also. As they are busy attending to the customer standing in the queue, they are not able to pick up the phone sooner or reply properly. PVR Cinemas should either remove the inquiry on phone facility or have some dedicated people to attend the calls.