vivek

Sales Emporium

Dum Dum ,Kolkata
September 17, 2010
Too pathetic service. I would personally advice not to buy any product from sales Emporium (Nagerbazar) branch. I can not comment about their other branchess. However particularly nagarbazar branch has too pathetic after sale service. I bought LED TV with offer to get free Reliance Big Dis TV set-up box. At the time of purchase, their sales executive Mr. Koushik informed me that the free Big Dis TV set-up box will be provided by the samsung company directly and accordingly we LED TV was delivered to us. Lateron on further follow-up from samsung, we discovered that sales emporium simply cheated us by not providing the free set-up box which the company directly forwarded to the dealer instead of us. Lateron they simply denied to provided us the set-up box. I am very surprise to find that a big store like sales emporium is cheating the customer like that.