Continuation of earlier comment... It failed after a month again. In between I had called to get support, they promised to send someone but nothing happened. So overall, I would recommend you to buy a new appliance rathern than trying these people.
I tried their service last weekend.... Unable to recommend. Wanted to get my refrigerator repaired. Response was prompt, he came within 4 hours. But i am not convinced about the replacement of spares. He changed the timer, but new timer is not cutting off yet, after 3 days. I am trying to get it rectified, and now the response is not fast..... OK, will update again if all ends well.