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City: Delhi-NCR
 
> > Home Town

Home Town , Sector 18 , Noida

2.5 avg rating
7 ratings, 10 user reviews

Category: Furniture Shops , Home and Decor Stores , Electronics and Home Appliance Stores

Phone:  (0120) 4028100

Address:   The Great India Place Mall, A-38, Ground Floor, Sector 18, Noida- 201301, Uttar Pradesh

Landmark:  In The Great India Place Mall

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Whirlpool: Washing Machine Furnishing services: Yes
Brands: Home Town Stone Art: NA
Godrej: Refrigerator Accessories & Parts: Yes
Repairs: Yes Prestige: Pressure Cooker
Make: Wooden Sales: Yes
Consumer Durables: Yes Onida: Colour Television, DVD Player
Hawkins: Pressure Cooker Services: No
Products - Other: Headboard Used Furniture: No
Sansui: Flat Screen TV, Slim TV Furnishings: Blinds, Draperies, Upholstery
Videocon: Colour Television
Products: Home Entertainment, Kitchen Appliance
Credit Cards Accepted: MasterCard, Visa, Visa Electron
Products - Sets: Bedroom Set, Dining Set, Kitchen Set
Products - Storage: Cupboard, Sideboard, Trolleys
Products - Seating: Chair, Computer Chairs, Sofa
Type Of Furniture: Home Furniture, Modular Kitchen, Office Furniture
Samsung: LCD TV, LED TV, Ultra Slimfit TV
Sony: DVD Home Theatre System, Hi-Fi System, Home Audio Accessories, Home Theatre Component System
Products: Fancy Lighting, Mattresses, Bed Spread, Pillows
LG: DVD Player, Home Theater System, LCD TV, Music System, Plasma TV, Vacuum Cleaner
Types: Carpets, Curtains, Lighting Fixtures
Products - Surface: Coffee Table, Computer Tables, Diwan, Dressing Table
cash, credit card
URL: www.hometown.in
Email: ht.noida@home-solutions.co.in




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I recently booked a Santiago Sofa Set at Home town at Sec18. The store incharge Mr Rohit promised the delivery by the 30th July.
After Booking the sofa set, I happened to read the comments by other customers here. I was not able to find a single comment which spoke good about the store and its services. Honestly I got a little afraid about my order and after waiting for 15 days I visited the store and spoke about my concerns to Rohit. Rohit calmed me down and promised that the delivery will be done shrtly. He was true to his commitments and the delivery was made on the 23rd. The delivery persons told that the fitting of the sofa will be done by another person and it will be done in next 48 hours. On speaking to Rohit the next day, the fitiing was done in an hours time again fullfilling his commitments. I was pleased with the services of Home town and more so with the service of Rohit. I wish him all the luck and success in his career.

Rate this review: (1) (4) (2)

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Hometown in Sector 18 is by far the worst place to shop for ANYTHING. We got an A/C, two wooden almirahs, a refrigerator and a dining table set from Hometown. The A/C gave out a burning smell upon start up, the refrigerator has broken down within a year and does not cool anymore, the dining table (which has a complete glass top) arrived with a small scratches from day 1 (my mom got it installed, but doesn't see too well without glasses, so I noticed the scratches when I returned from work that day).

The story with the wooden cupboards is the same as everyone else's here. The delivery was MONTHS late, and they sent parts of a different cupboard (not matching in color) "by mistake". So now I have a cupboard with mismatched body parts because these guys were too lazy and incompetent to get the right parts in time! (In their words, " Madam, almari ke parts Bombay se aate hain, isiliye naye part lane mein time laga. And woh mazdoor ne galti se galat part daal diya truck mein, ab humein time chahiye woh part dhoondhne ke liye")

I wish I had also added a few less zeros "by mistake" when I was paying them. I also wish I had read these reviews before purchasing anything from that armpit of a showroom full of college dropouts who call themselves customer care.

Rate this review: (1) (1) (0)

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No service for your products. High on promise of service while selling and later they claim to have no department or technician to repair their seemingly nice but badly constructed sofas. Sincere advise don't buy furniture from this place

Rate this review: (5) (1) (1)

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My order no. 2000090748 was placed in October 2012 and till date 24th March 2013 it's not yet delivered. Home town representative did came with order at my residence but Sofa was torn and broken. He insisted me to take delivery but I didn't. I've personally been to HT and met their sales respresentative multiple time but i hear same old story. I've already wasted 1000 Rs in parking to visit HT but these people don;t understand customers problem.

Rate this review: (3) (1) (0)

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