I had purchased a chandeleir for 11000 Rs. Later on, it turns out that because of the heat the glass breaks into two and falls off. He changed the broken glass pieces and assured me that nothing will happen again - 'guaranteed' so to say. But then again, I hardly switched on the chandeleir as I was not sure... still on a 15 minute stretch one more glass piece broke. Today I took a friend of mine to buy lights for her place at Mehtas. After we shortlisted a few, almost made up our mind, we went ahead to check in some other shops as well. Turns out that for something that he quotes at 2400, we get the same at 1650 in the other shop. Price difference in almost all the stuff. So we naturally bought these from the other shop. I went back to Meht ... View Morea and told them that I needed a replacement for the broken glass piece from my chandelier - and now, only coz I'm not buying anything from this shop, he charges me 350/- for something that is faulty at his end. To top it all, this mannerless guy says 'If a kid is born and dies, its not our mistake' - 'We've replaced it once, but wont do the next time' and walks away. He openly said that "if you had bought something today, we could've adjusted .. but now why shoudl we ?" STAY AWAY FROM THIS SHOP - they are overpriced, mannerless and dont know what is customer service - all this after me having bought my entire house lightings from here, and 2 more friends on recommendation
View Less