Ninestar Suzuki
Bike Dealers
08049063333,
43-S, Beretana Agrahara, Chikkathogur, Electronic Post,
Hosur Road,
Bangalore -
560100, Karnataka
Near Big Bazaar
Services
Services:
Yes
Authorized Dealer Of:
Suzuki
Credit Cards Accepted:
MasterCard, Visa, Visa Electron
Review
User Reviews
One of the worst service centers. Big time Cheaters fraud.
My access started giving problems after getting serviced here. They had changed the clutch plate and others accessories, since I complained of low pickup.
The pick up got worse after a month or two.
The local mechanic examined the clutch bell and confirmed that it's old worn out clutch bell.
I had requested for the old clutch bell. Now, I realize that they had given me some other vehicle' s worn out clutch bell instead. While my vehicle's clutch bell was reused for some other vehicle.
They don't even bother to clean your vehicle properly.
They replace your vehicle' s original parts with the worn out or old parts.
Big time cheaters. You will not identify the problem
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Hello Everyone,
I would strictly suggest to those buying a Suzuki vehicle , "NOT" buy any vehicle from this showroom.
Here is what happened with me.
I had planned to buy Suzuki Access 125 cc bike,so out of my busy schedule I went on to meet them on Sunday afternoon around 2.00 P.M.
After having look at the vehicle,
Suresh their manager started calculating the final price . He gave me two accessories as complementary from his side. I was like ok good deal and the final price came to Rs.62,093.
I asked him to make it to round figure 62,000 and I will give you the down payment.
And he was like I had asked for Rs. 930 discount from him .
Suresh : No Sir, Not Possible , No margin , No discount.
Me : Sir in today world people go to
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Mr Gowda- You had listed several problems earlier which obviously not true and now it is the LOGO affixing and the issue is the way our staff has spoken to you. It is a common practice in the industry to affix dealer logos to vehicles sold. Now, lets us get back to the issues raised by you.
We have given clear responses to your earlier issues and also changed the front shield out of goodwill.
You found everything to be fine until we changed the front shield ( even after 5 months of vehicle being delivered) and later choose to walk away saying you were unhappy.
We have sent an email and made several calls to you to come down and talk us about your issues, You choose not to respond and continue on social media. Obviously, we also do not
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Response to Mr. D Teja CEO of Nine Star Suzuki, Bangalore
Respected Sir
I have due respect towards you and your organisation and the legacy your carrying, but no organisation is 100% perfect and we cannot follow six sigma concepts and all, because we all human beings some how the mistake is happened. Accepting the mistake makes human being to grow more.
1. First your showroom should stop fixing the dealer logo on the vehicle[No dealer or showroom people in Bangalore will fix the logo of the dealer not only Suzuki and other companies too. Whether SMIPL had given permission means just reply the document to me I will accept to it, your making customers fool by delivering damaged vehicle ]
2. you people had contacted me and I went to your
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NineStar response to compliant H G Gowda
1. The lockset has NOT been changed, It CANNOT be changed just like that. You can verify that by opening the lock with the 2nd key that is available with the customer. The customer is alleging this without any basis and this issue was not brought to the notice of us at all
2. The customer reported this problem during the service in April, In fact the scratch was pointed out by the staff of Ninestar Suzuki. Upon customer claiming that it was there from the time of delivery, an offer was made to change the front shield out of good will, the customer refused the same.
3. This allegation is also incorrect. Prices of accessories are very competitive in Nine star in comparison to other dealers, Any bo
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Dear Friends
I had brought a new Suzuki Access White color on 08 Nov 2013 from the 9 Star Suzuki showroom with full cash of 62000/- with all accessories fixed. I had experienced three main incidents in this showroom and service center .
1. During my first service the lock set as been exchanged to another vehicle and engine oil was empty after 15 days when I left my vehicle with my local mechanic they told the engine oil was very low.
2.Damaged front shieled as been fixed for the new vehicle and covered with a nine star logo[ I came know that logo as been fixed to cover the damage] and when I approached the showroom they said we hav not fixed. I came to know on April 2014 while removing that sticker.
3. The show room price was very costl
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Dear Mr Sripathi- We regret your experience with us and have called you multiple times by everyone including myself in our organisation . We want to assure you that the experience you had was a one off and we deeply regret that. While your experience was definitely less than satisfactory, it is not that the entire organisation is worthless. We request you to give us a chance to serve you better.
Thanks,
D Teja
CEO
Dear Suzuki vehicle owners while you are giving service to Ninestar please think before it.Because i got the shocking experience .They finished the service without checking any thing.The mechanic JAVEED forgot to put the main bolt of the back wheel.We are not technically sound to check the all bolts while taking delivery.To day (10-12-13)i am going to school to drop my children in the heavy traffic hosur road ,SUDDENLY THE BACK WHEEL-COMPLETELY CAME OUT.God grace no body was hurt.But who is responsible for this incident.Worthless service,useless mechanics,lazy supervisors,Knowledge less GM,DGM,CEO,SERVICE MANAGER&EMPLOYEES.
MY NAME-R.SRIPATHI,MAIL ID ccs_sripathi@yahoo.com cell no.9342815926.vechile servicedBillno.ji1537,jobno.sjcb1537
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