I have been a customer of Khanate in koramangala for past 4 years. They charge too high and then mess it up every time. Sorry to say but my last experience with Khanate was terrible and my problem has not been resolved by their managers for past one month.
I had given my uniform shirt and trousers for stitching and the measurements were taken and design note way back in September. When they delivered shirt in oct, it was tight and I asked for it to be loosened, later again I gave material for two more shirts - again measurements etc taken but this time again all shirts and torusers were stitched tight. Apparently their tailor stitches as per exact measurements - which fool would not know that person needs to fit into clothes not shrin ... View Morek into them.
I had to make some four to five visits to get alteration done and each time the delay was 5 to 10 days - finally I took the trousers and shirts and still not got back one shirt which was for some reason stitched wrongly :
I had ordered a circular edge - for some reason only this shirt came with square edge - tight at hips and the manager since he already had lots of customers and rush for the diwali season was arrogant enough to tell me that it was made to measurement and nothing to be done further.
I have paid Khanate 3000 Rs for stiching these clothers and I was told bluntly to leave the shirt and go ... as there were other customers in your store I left as there was no attention given to my problem that time - he ignored me as there were other customers measurements in progress.
No telephone call came from your firm in terms of what corection has been done for the shirt and I have lost Rs 1000 of the material as well. Since I reporesent a big corporate house, we have decided not to have any further business with your firm.
My advice to new customers - for the huge amount that they charge - the service is lousy, takes long time and god save you if they mess up your measurements. They only talk smooth and sweet - the rest is your risk if you are in a hurry definately not recommended.
At least if they value their customer for all the money they have already earned from me, they can re-make my shirt and get my business in future. But this kind of attitude and shoodiness only forces loyal customers to look else where next time. Kiran View Less