I had booked a City Taxi on 21st May night 11 pm for travel between Chandra Layout and Airport and I was allotted a Booking Ref No 2425 . No driver or no one from the agency contacted me upto 11 pm, even to collect the pick up address . As I was scheduled to board an International flight with my family, I desperately called the agency number at 11 p.m. The mobile number given to me was constantly busy and I called up the land line number picked up from the directory. The person at the other end simply told me that the vehicle broke down and he could not provide me an alternate one. And no one bothered to inform me that till I rang up. I was now supposed to make an alternative arrangement at 11.30 in the middle of the night to catch an inte ... View Morernational flight which was to depart just a couple of hours away.
I advise all Bangaloreans based on this recent experience , not to depend on this service if you have to make journeys such as going to the Airport or any other time bound engagements
Dear Speed Cabs, How do you propose to refund me the excess amount paid to an alternative taxi in the midnight and other damages before I take you to the consumer court to sue you for criminal negligence and defective services ? View Less