The worst service ever. The phone is 24*7 busy and the lady who receives the call donot have sense to talk to customer.. they treat customers very badly..
We have purchased the aqua-soft water purifier from you on 15.01.2012. we are experiencing one or other sort of problem since two-three months from the date of its purchase. on contacting over phone and personally every time we got the same reply of addressing the complaint within one or two days. however, the fact is that we never got response from you in time. at present our water purifier is out of order for more than ten days. The service-man came to fix the problem after two days of complaining and left saying that the pump is damaged and they have to replace it with a new one, which he will do in the next day. However, he had not came back till date and we are forced to drink the hard water, which we never experienced with our ... View More previous water purifier using for more than 15 years. now we are repenting on our choice of aqua soft because of the lackluster attitude of your field staff/after-sale services.
Please fix the problem at the earliest.
-Sd-
[SHREE LEKHA THAMBI]
H-61, SRG Adharshila
Barkheda- BhopalView Less