We had a horrible experience with Cinema Pardiso. We were members at Coimbatore branch for more than year and during Dec'08 we received a letter saying the shop is going to be closed and asked us to come and collect the membership amount.
We went there in person and they told they will refund Rs.2000 as the membership is closed from their end. They were not ready to pay the refund in cash and said they will be sending a cheque within few days or week and asked us to get in touch with Chennai shop for any queries. As we have paid the amount initially as Cash we asked them return back in cash but they were not ready to pay the same immediately.
Then the Shop at coimbatore closed and we dint receive the amount for nearly a month. In betw ... View Moreeen we called chennai shop but their response was very annoying (they said owner is consolidating things and they will send once itâs done . But cannot give definite dates. Sometimes they responded saying we donât care about reputation and owner has to take a call on refund).
After lot of hard follow ups finally we got a cheque for Rs.1000 as against Rs.2000 promised after a month.
We felt very bad on this entire episode and would never approach / recommend the shop for others. Itâs not about the money but the trust we had on the shop is Lost due to their bad behavior.
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