Services:
Car Washing, Engine Decarbonizing, Interior Cleaning, Leather Conditioning, Leather Seating, Ozone Treatment, Paint Protection, Sun Control Film
One of the worst service centres i have come across in the last 4 years in Chennai, I thought the VST service in mount road is little irresponsive and wanted to try this service station and would never experiment again. OMR checkpoint is totally unprofessional, in the way they deal customers, in the way they communicate, in the way they bill and most importantly in the way they service. To list a few of my experiences with them in one attempt:
1. They replaced a non-faulty ac compressor with another faulty one, i get a lot of noise from the AC now.
2. They broke the front wiper right infront of me and no new replacement provided - an used one was replaced and i had to accept as i went to take the delivery.
3. They billed me (my fault tha ... View Moret I did not check the bill before payment) for the accessories even though they were not received by them yet, I had no choice to take the delivery as they promised to fix the accessory once they receive them, till now i.e. even after 2 months I am waiting for them to arrive.
4. I made numerous calls but they will be on the way always with different stories.
So I would strongly recommend that you do not go for this service station unless you want to buy some problems for yourself..View Less
I own, a Tata Indigo Manza (Safire) Engine which was not problematic until it landed at this godforsaken place â OMR Checkpoint for a routine service for which they were pestering me by repeated phone calls. I got it serviced on 1/3/13 and ever since it has been a nightmare. 2 days after I started using my car as I was out of station, it showed a warning light of low pressure engine oil. I promptly called the service centre and asked them what I should do. They said that I could drive the car from Porur to Adyar and to get it to the OMR Checkpoint the next day. Heeding to their advice I was stranded at Raj Bhavan in Guindy in the traffic with unusual noises from the engine and smoke emanating from the bonnet. After a long wait of 5 hou ... View Morers, they reached at that place and took the vehiclethe next day. I was charged Rs 8479/- for Petrol engine oil, overhaul and fitment charges. I received the vehicle after 5 days. Ever since there has been a rattling noise emanating from the engine. The vehicle has been in the service centre since 20th March. They are now saying that the engine needs to be replaced and since my car has got an extended warranty they could manage that. I now however have to cough 8,500 for some ball bearing setup. I personally feel that all these problems started with getting my vehicle serviced under them as they might have jumbled up with the oil filter. They are very incompetent and have a lot of excuses and are totally unreliable. To top it I also get phone calls from the same people asking when I would like to give my vehicle for a review for the service. No same person calls up whether the faults have been rectified or not- they call up only to inform the extra costs. I think it hight time TATA takes care of these nincompoops.
Never ever visit this place . Please
At latest Iâm still awaiting for my car to come
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