I am really impessed with the response shown to me by one of the empoyees of IDBI rohini, sec 3 branch.It is quite satisfactory for me that for the 1st time some sort of response is shown on the issue of misplaced ATM card and most importantly the follow up . I dont know the name of the employee but it is really praise worthy that the lady has shown some sort of concern for the customer. I hope employee like her is really required for any organization..thanks to her. 3 cheers to IDBI bank and regards