I respected Ayyans Mart in Sainikpuri till today.. Over 70Rs, they were willing to lose a customer who has been with them 2.5 years. Its not the 70 Rs loss that pissed me off, the owner said the product could have broken with you.
it was a simple thick plastic file I had picked from them.. and after i removed its nice plastic package, i realized it had a crack, so I took it back to exchange for another one.. It was certainly over 14 days, and I had not opened it earlier.. so had she told me, it was after their return policy, I'd have been okay.. but to say it may have broken with you .. and when i tell them over 70Rs. you want to lose a customer, they were ... that's your choice.. I mean seriously!
My average bill is about Rs2500 monthly, ... View More I suppose that a little too small for them.
Its amazing, they were the only mart I had admired for sometime for customer service, I should have noticed the slipping quality.. expired chicken sausages.. over 3 months expired.. yet I only politely told them the following week, this is what had happened, he only said okay.. dint offer a refund.. I took it.. it was food products..
And alas today!
Good bye.. a single customer Ayyans mart, but never the lessView Less