I bought a sony camcorder - Sony Handycam DCR-PJ6E on 14th January from Technocity - the camera was priced at 19,900 & i got in under EMI scheme. Thought sony was one of the best companies to opt for - but it was my bad i guess, the camcorder stopped working on 28th January. i called the store for replacement and initially was turned down. then i lodged a complaint at Great eastern Appliance Facebook, some Ms. monica answered back within 48 hours of enquiry and she co-ordinated the whole thing. i had to provide the cash memo and other docs. after 13 days the company replaced my camcorder with a new one. though its still a sony but its working fine now.