Expect absurd Hospitality Practices and indifferent/rude staff!
Stayed at Rayas Annexe from 30Aug - 03 Sep, 4 rooms (group of 11 including 4 children) - shelling out Rs 50K+ to be treated this way.
1) Paid an advance(online transfer) of Rs 5000 a month before travel asking to reserve 5 rooms. Land at 6AM on 30Aug and am told that I have only 4 rooms. This is dished out so non chalantly by the front desk staff - despite paying an advance! I should have read meaning into this behaviour to expect the worse that was in
store at the time of check out!
2) Release 2 rooms on 03Sep morning and inform the front desk that I would check out from the other 2 rooms in the afternoon. While checking out I am told that I have to pay full rent for ... View More these 2 rooms even if I use the rooms only for 1 hour. The worst part is the staff charge me for the extra cots that are there in 1 room
despite knowing fully well that I am not staying for the night and retaining the rooms only for a few hours. I ask to see the manager - instead I end up meeting a supervisor who is more rude than the front desk staff. They are hell bent on ripping me off !
Beware of such wonderful Hospitality practices !
Sundara Iyer
iyersundar888@gmail.comView Less