Auro Enterprises
Computer Hardware Dealers
04134206888,
04132241044
158,
Kamaraj Salai,
Pondicherry -
605013
Near State Bank Of India
Services
Products:
Desktop, Laptop, Servers
Type:
AMC, Desktop, Laptop
Used Laptops:
No
Brands:
Dell , Epson , HP , IBM , Lenovo , Sony , Zenith
Review
User Reviews
One of the WORST customer care experiences ever!...i generally don't give negative comments in a public forum...but i don't want others to suffer...i am giving a 1 star, as i cannot give a zero!!!
I have been their loyal customer for a few years ...i had bought my desktop as well as a number of accessories from them over the years. I gave my desktop CPU for servicing and a few upgrades and ever since i had problems with internet connectivity!...it was giving a "651"error which (i found out after a lot of research on my own) basically means the CMOS battery was weak and needs replacing. When this happens the date always reverts back to the manufacturers default & the browser will not connect to the internet!!!...they should have detected &
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A person called Mr Jagan came at about 8:30 pm on monday 22nd April...for the repair!
By that time i had bought & installed a new UPS. So there were 2 problems:
1. The start button was loose ...this was a new issue...but was corrected quickly.
2. The main problem was that the internet connection...this was a problem ever since i serviced the system about 2 yrs ago by you....!
a) the browser was giving a '651' error
b) the time & date was resetting to 1.1.2010 everytime we restart the computer...
This i have come to know after a lot of researching myself (last 2 days) that it us due to a weak CMOS battery which should have been changed...!
So instead of changing the battery...Mr Jagan just did a temporary fix by manually correcti
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this auro enterprise in saram area,pondicherry is a FRAUD and they started selling black market goods for the price of branded (dell) products for more profit. i purchased a fake dell product from this store and so started having faults in 4 months. when contacted dell support about the fault, they confirmed that the product is fake as you clearly see in the attached screenshot. beware of this auro enterprise frauds as they say they sell dell exclusive products but it is all black market items with different QR codes (as we cant check the QR barcode ourselves when we buy. but now we need to wherever we buy it to catch these kind of fraud stores)
Very Bad. Dont Buy any products from this shop.. Mostly the products are fake and look alike...I dont want to buy fake products and pay high compared to the market prices
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