BE AWARE of these THUGS !!!!
I hired a car from Autoriders for self driving couple of weeks back.
As per their terms & conditions, they ask you to do a safety deposit of INR 15,000 which they refuse to take in cash and make it a compulsion to do it by your credit card.
They assured me that they will just block the amount and will get back to my card once I return the car.
I returned their car after my 3days of usage and then went out of town because of some other engagements.
A week later, I checked my credit card statement and the deposit money was yet not returned back by them.
I called them and put my query in front of them. The fellow who received my call said that he will call me back once he has checked his system. But the ca ... View Morell never came back. Luckily I was supposed to go back to Pune day after, so I visited their shop.
The fellow on the counter was not surprised by my issue and arrogantly he told me that I should have reminded them within a week to return my deposit and since I didnt do it, the money is now deducted from my card. Then he called up his manager ( some fellow named Panwar) and told me that they will send a cheque to me in 3 days time. I am waiting to get back my cheque tomorrow..
All I could infer from this whole situation and the way their staffs behaved that its kind of their business plan. Ask people to do the safety deposit by credit, deduct the amount instead of blocking, if the customer remembers about their deposited amount - say SORRY and give them the cheque or else HAPPILY keep the money in like THUGS !!!
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