PLEASE READ THIS before ordering from Ellora Stationery and Ashok Thilagarajan, Sivakasi.
DO NOT TRUST THEM. They are cheats, have no quality control and will take your money and send you terrible goods. Please scroll down for photos.
They are an inexperienced business run by a young man who is not in control of his staff.
We hired Ellora Stationery to manufacture 5500 leather books in June 2013. This was on the basis that they could manufacture 2000 units per day.
We paid 50% up-front for 13,000 book blocks (paper inserts) for our stationery, and paid 100% on the balance of the goods when they were released.
However, Ellora Stationery lied about their capabilities, and could not make 2000 books per d ... View Moreay; they could only manufacture 300 books per day.
These books were of terrible quality, with a huge rejection rate. The products they made did not look like the original samples we sent.
These books were shipped to clients and customers all over the world. Ashok admitted they did not quality control check the books.
Aside from this, the packaging was terrible, and DIRTY.
At great cost to us, we decided to end the business relationship amicably with Ellora Stationery, and requested that they release the remainder of the âbook blocksâ that we had paid.
We discovered Ellora had been sat on our deposit, and had not made all of the book blocks we had paid for.
We shipped out what was available, and when they arrived in our warehouse, we found they were BAD QUALITY.
FINGERPRINTS ON BOOKS. DIFFERENT END-PAPERS. PRINTING IN WRONG PLACES. CARD NOT GLUED WHERE THEY SAID IT SHOULD BE.
They then charged us for MACHINES THAT DID NOT WORK, and that we did not ASK THEM TO BUY.
Ellora CANNOT BE TRUSTED WITH QUALITY ASSURENCE, OR WITH YOUR MONEY.
DO NOT BUY FROM ELLORA.
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