Sri Chaitanya Techno School

Hi My name is subramanyam t,
last month I went to Sri chaitanya school srikalahasthi for an admisson to my son,
That time they given very good response,and they told me regarding transportation they are going to send school VAN inside the village which is less than half KM,But now they are not coming in side the village, I asked Principal what is the reason why your not sending School VAN inside of my village?,his reponse is very worst and bad finally he told me like he is not responsible for that.

Can any one(Sri Chaitanya Management) respond to this Issue.Is It correct?
For Admissions they are speaking different words after join in the school they are responding in different way is it acceptable.