5ഏസെക്രെറ്റരി ഡ്രൈ ക്ലീനിംഗ് & റ്റെക്സ്‌ടൈല് കെയര്

Scarily bad customer service. They destroyed a reasonably expensive garment we had given for cleaning.. and then took 3 months plus to offer a compensation of approx. one tenth of the vale of the garment in their own vouchers. After pointing out that one was very unlikely to ever use their services again they finally offered cash instead. The lady handling the issue was very aggressive and rude and we told her to just keep the money. Amazingly she refused to give us and email ID or the number of any manager or customer relations person to to give any feedback to. She said " do what you like.. I will not give you any email ID or my managers number" Would strongly suggest not having anything to do with them.

So I've given some clothes to this location to dry clean and they did a good job...However I gave in a very expensive bag to be cleaned. It was a white bag with ivory background. First of all they told me it would take 8-10 days and after excuse after excuse, it ended up taking a little over a month! when I finally got the bag back, it had bleach spots all over it!! I am beyond upset as I have still not gotten a clear answer of how much I am getting in compensation. Their customer service is absolutely HORRIBLE, even for India...I started going to Press-to Cleaners which is a little out of the way but totally worth it... Never giving any of my items to this company again!