I had a very bad experience with SRM travels. I had book ticket in Chennai - Ernalulam bus on Nov 14th 2013. I reached late @koyabedu (But time 7 PM, and i reached 7.07 PM,7 min late, i got a call from the driver and i informed him i was about to reach the bus stand..). But they have taken the bus without waiting me.. I called again and the driver asked me to come Perumkulathoor, then my friend took me to permgulathur.. i reached perumgallthur @7.30.. But the driver switchoff his mobile. and after 20 min, ie arount 8PM, he on his mobile... I didn't except this from a travels like SRM travels.. I couldn't get any other bus, not able to attend my friend wedding function and also i lost ticket cost. (Actually driver only asked me to come Perum ... View Morekullathur)....Guys never go for SRM travels... Waste of time and money.. And no proper response.. Also i tried to contact the customer care number.. but he put me in hold for more than 20 min, and no proper response too..... View Less