AnimalCare

The Animal Care Clinic

Banjara Hills ,Hyderabad
November 06, 2013 Rating
It is very sad to see such negative reviews. People go out of their way to post such comments but no one remembers the good done by the doctor. Why is it that Vets and doctors are always targeted and a small mistake made by them is highlighted and made public everywhere while all the good done by them is so easily forgotten. Everyone makes mistakes. It's human to err. We don't ask Sachin Tendulkar to stop playing just because India lost because of him in one match. Then why is one mistake or one bad case held against the doctor forever and he is blackmarked publicly. It is very disheartening for us to see such things.

The Animal Care Clinic

Banjara Hills ,Hyderabad
November 06, 2013 Rating
@ Rohit- Yes we treat all animals, including exotic pets like guinea pigs, hamsters, turtles, birds, etc

The Animal Care Clinic

Banjara Hills ,Hyderabad
November 06, 2013 Rating
@ Lucky- No doctor kills their patient on purpose or laughs at the condition. You must have misunderstood our words. We have never forced our clients to get their treatment done with us and not take their pet back. You were free to take your pet to any other clinic and get a second opinion. Please don't make such baseless accusations unless you have some solid proof about it.

The Animal Care Clinic

Banjara Hills ,Hyderabad
November 06, 2013 Rating
@ Nina First and foremost, pre-op checks are standard procedures in any standard hospitals. Yes the blood samples could not be collected on that day but we had informed you very clearly that the surgery can be performed but under "risk". As far as the 700 bucks is concerned, it was charged for the doctor's consultation, registration, stool check, deworming and flea prevention spray. It's good that you have gone ahead with the surgery taking the anesthesia risk. If you had any queries regarding the bill, you should have called us and asked us about the same. Doctor's consultation is charged everywhere and as you were coming to our clinic for the first time, you were charged for registration too. All these details were mentioned in the bill. YOU WERE NOT CHARGED FOR THE BLOOD SAMPLES. Please refer to the bill again.

The Animal Care Clinic

Banjara Hills ,Hyderabad
November 06, 2013 Rating
@ Guest183250 The radiology report was discussed the same day with you and all the records are available for you to access online. The X ray prints were handed over the next day.As far as the "powerful prescription" is concerned, you can consult any "canine orthopedic specialist" along with the X rays and then comment on the same.You were also advised to bring back your pet for the next couple of days for the therapeutic ultrasound but you only brought her twice!. In case if your pet was undergoing medical conditions (couldn't get up, couldn't keep any food down) it was your duty to inform us about the same! This is very unfortunate that you have mentioned only about the negative review about your pet.It was very obvious that it was much better pain-wise because of the therapeutic ultrasound which was done here only twice . Just posting at some website does not mean that you are correct, please go for a second opinion with a VET (instead of a human surgeon) because there is a lot of difference between the anatomy of a dog and a human. Being an educated person , we expect you to know and understand this. No doctor can get an "undeserved reputation" or have such a successful practice running for more than 20 years unless they know what they are doing and have love towards the patients and have a good client following who believe in her and her treatment. In future, please have some faith in YOUR vet and consult her for any queries instead of directly going to another doctor and changing the treatment.