I completely agree with Ratna's review. We've had EXACTLY the same experience.
DO NOT opt for RAo and Rao facility services. The maids they sent after taking an advance of Rs 6.5K, were a PAIN. One was a thief and refused to do what she was told, backanswered a lot. The other disappeared with a sobstory on a day`s notice, which turned out to be untrue, surprise, surprise.
When we called the office for replacements, we realized we were neither going to get a refund nor a maid anytime soon. Top it all, the owner hangs up on us when we called him! When we threatened to lodge a complaint, his decibel levels on the phone were most impressive too.
Repeat: DO NOT OPT FOR THEIR SERVICES, OR BE PREPARED TO LOSE YOUR MONEY.