Chor log....unqualified technicians....extremely poor customer service skills.....u would feel like killing them through the phone...when the technicians talk
Chor log....unqualified technicians....extremely poor customer service skills.....u would feel like killing them through the phone...when the technicians talk
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model. 4 years old was running perfectly. One fine day its screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the screen. ... View More I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the battery. After 4-5 days later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of typing.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model. 4 years old was running perfectly. One fine day its screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the screen. ... View More I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the battery. After 4-5 days later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of typing.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model. 4 years old was running perfectly. One fine day its screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the screen. ... View More I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the motherboard. After 4-5 later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged be 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of type.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model. 4 years old was running perfectly. One fine day its screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the screen. ... View More I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the motherboard. After 4-5 later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged be 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of type.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model.Since 4 years old it was running perfectly. One fine day screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the scr ... View Moreeen. I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the motherboard. After 4-5 later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of typing guys.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Guys! BEWARE OF THESE CHEATERS!! I'll tell my story in short. I had a Dell Studio 1558 model.Since 4 years old it was running perfectly. One fine day screen went blank. Chances of dead motherboard, Dell people said they don't manufacture the model anymore. Worse mistake ever in my life - I took it to phonecare. Charged me 6,000 and replaced the scr ... View Moreeen. I don't know what they did but the laptop started rejecting the original battery. Started using the laptop without the motherboard. After 4-5 later keyboard developed some glitch, even the mouse pad started acting weired. I took the laptop to phonecare goregoan, all the way from panvel beacuase I saw how they delivered my laptop 1st time - in a plastic bag!!! if its a vegetable or something.
Met a lunatic called Mahesh. Said its a keyboard problem we'll replace it for 1500. I agreed, also orderd for the battery costing 2500. Got it after 2 weeks or more. I went to pick it up. Laptop worked for another 10 days, then the screen went blank as before. Took it to phonecare again. They din't let me meet their engineer, i wonder if they have any engineer. I shouted and finally a lady - the so called engineer appeared and said "Aapka video chip kharab hogaya, replace karenge toh teek ho jaega". Now these @#$# wanted to replace my whole laptop in installments it seems. I had ATI HD5470. Finally, i agreed and said " Ye b replace kar do". Got it after 3 weeks. Charged 3500 for the video chip. One thing i fogot to mention, I think these people eat "screws" because every single time screws went missing from my laptop.
I thought its all over. Laptop worked for a month and the same problem - blank screen. I had become mentally unstable after these phone care visits. So again took it to phonecare. And the story continues.. am tired of typing guys.
Conclusion: I''ll buy a new laptop next week.
By the way.. all these Therese, Susan, Marget who commented excellent, awsome etc. You guys should have added "From Phonecare" Idiots! View Less
Most disgusting , AWFUL ,worse service ever. I had given the my Blackberry 9860 mobile for keypad repair.Never repaired the phone full instead they are more qualified to damage working phone and they are very good at that.
IF YOU ARE GIVING YOUR PHONE TO SERVICE DO NOT EVER THINK OF IT AS REPAIR SERVICE , IN REALITY IT IS DAMAGING SERVICE AND THEY ... View More ARE MORE INTO MONEY EARNING ON THAT BASIS. KEEP YOUR PRECIOUS PHONES SAFE AND DO NOT EVER GIVE TO PHONECARE CHEAP PEOPLE WILL NO MANNERS,HUGE CHARGES , OUTPUT IS CONSUMER WITH HUGE HEADACHE.
THEY ARE NOT EVEN WORTH OF YOUR PRECIOUS TIME AND MONEY GUYS , KEEP AWAY FROM THESE GUYS. View Less
Most disgusting , AWFUL ,worse service ever. I had given the my Blackberry 9860 mobile for keypad repair.Never repaired the phone full instead they are more qualified to damage working phone and they are very good at that.
IF YOU ARE GIVING YOUR PHONE TO SERVICE DO NOT EVER THINK OF IT AS REPAIR SERVICE , IN REALITY IT IS DAMAGING SERVICE AND THEY ... View More ARE MORE INTO MONEY EARNING ON THAT BASIS. KEEP YOUR PRECIOUS PHONES SAFE AND DO NOT EVER GIVE TO PHONECARE CHEAP PEOPLE WILL NO MANNERS,HUGE CHARGES , OUTPUT IS CONSUMER WITH HUGE HEADACHE.
THEY ARE NOT EVEN WORTH OF YOUR PRECIOUS TIME AND MONEY GUYS , KEEP AWAY FROM THESE GUYS. View Less
Most disgusitng , AWFUL ,worse service ever. I had given the my Blackberry 9860 mobile for keypad repair.Never repaired the phone full instead they are more qualified to damage working phone and they are very good at that.
IF YOU ARE GIVING YOUR PHONE TO SERVICE DO NOT EVER THINK OF IT AS REPAIR SERVICE , IN REALITY IT IS DAMAGING SERVICE AND THEY ... View More ARE MORE INTO MONEY EARNING ON THAT BASIS. KEEP YOUR PRECIOUS PHONES SAFE AND DO NOT EVER GIVE TO PHONECARE CHEAP PEOPLE WILL NO MANNERS,HUGE CHARGES , OUTPUT IS CONSUMER WITH HUGE HEADACHE.
THEY ARE NOT EVEN WORTH OF YOUR PRECIOUS TIME AND MONEY GUYS , KEEP AWAY FROM THESE GUYS.
View Less
Most disgusitng , AWFUL ,worse service ever. I had given the my Blackberry 9860 mobile for keypad repair.Never repaired the phone full instead they are more qualified to damage working phone and they are very good at that.
IF YOU ARE GIVING YOUR PHONE TO SERVICE DO NOT EVER THINK OF IT AS REPAIR SERVICE , IN REALITY IT IS DAMAGING SERVICE AND THEY ... View More ARE MORE INTO MONEY EARNING ON THAT BASIS. KEEP YOUR PRECIOUS PHONES SAFE AND DO NOT EVER GIVE TO PHONECARE CHEAP PEOPLE WILL NO MANNERS,HUGE CHARGES , OUTPUT IS CONSUMER WITH HUGE HEADACHE.
THEY ARE NOT EVEN WORTH OF YOUR PRECIOUS TIME AND MONEY GUYS , KEEP AWAY FROM THESE GUYS.
View Less
i gave my phone nokia n900 on 21 st oct. phonecare ,sharda bhuvan kandivli (w.).they returned my handset on 19th nov. without any repairing. no one replying correctly on phone ,sometimes no one can attend the phone.i collect my phone & given to nokia service center, after inspecting the technician replied that one screw is missing,motherboard was d ... View Moreead. before estimate in nokia 1800 rs. & after phonecare touch this phone rs.6000. so now bettter to throw this phone.bcoz only this way is better.... so i warn to everyone if boared with your phone & you confused what to do ? so better option is goto phonecare & you have only one choice & that is.......! View Less
i gave my phone nokia n900 on 21 st oct. phonecare ,sharda bhuvan kandivli (w.).they returned my handset on 19th nov. without any repairing. no one replying correctly on phone ,sometimes no one can attend the phone.i collect my phone & given to nokia service center, after inspecting the technician replied that one screw is missing,motherboard was d ... View Moreead. before estimate in nokia 1800 rs. & after phonecare touch this phone rs.6000. so now bettter to throw this phone.bcoz only this way is better.... so i warn to everyone if boared with your phone & you confused what to do ? so better option is goto phonecare & you have only one choice & that is.......! View Less
I gave my iphone 4s for repair for a non functional LCD screen to you on 3rd september. The job sheet number was 4695. It was repaired and given back to me on 18th september. However I noticed that the screen was not replaced but only repaired as the notches at the edge of the screen were still there from the old phone. I asked for a reduction in ... View More charge as the screen had not been replaced only repaired. The delivery guy took the phone back for inspection and returned it to me on 20th with a different screen. The screen was new and functional but not of very good quality. I compared the screen with another iphone 4s screen , which was two years old also, at maximum brightness and the new replaced screen was much bright and also had a bluish tinge.
My old screen was not sent to me which I had asked for. Instead I was sent a broken phone screen which was not mine as there are no marks on the corner that I identify. I would definitely not recommend this vendor to anyone if this is the level of honesty and fairness shown by these guys. First time they tried to bill me for a new screen which they did not put and the second time when I asked for the old screen they sent me a broken screen of somebody else which is not mine
I just want to warn other customers to be more careful of these guys View Less
I gave my iphone 4s for repair for a non functional LCD screen to you on 3rd september. The job sheet number was 4695. It was repaired and given back to me on 18th september. However I noticed that the screen was not replaced but only repaired as the notches at the edge of the screen were still there from the old phone. I asked for a reduction in ... View More charge as the screen had not been replaced only repaired. The delivery guy took the phone back for inspection and returned it to me on 20th with a different screen. The screen was new and functional but not of very good quality. I compared the screen with another iphone 4s screen , which was two years old also, at maximum brightness and the new replaced screen was much bright and also had a bluish tinge.
My old screen was not sent to me which I had asked for. Instead I was sent a broken phone screen which was not mine as there are no marks on the corner that I identify. I would definitely not recommend this vendor to anyone if this is the level of honesty and fairness shown by these guys. First time they tried to bill me for a new screen which they did not put and the second time when I asked for the old screen they sent me a broken screen of somebody else which is not mine
I just want to warn other customers to be more careful of these guys View Less
AWFUL BAD SERVICE - NO UPDATES FOR MONTHS AND PHONE DMAGED BY THEM - NO REFUND RECEIVED YET SINCE LAST 3 MONTHS . My Motorola phone was damaged by thier technician yogesh and has been taken since last 3 months without any support , the superviser mahesh does not pick the phone and there has been no update for weeks , i will be soon lodging a police ... View More complaint against them . View Less
AWFUL BAD SERVICE - NO UPDATES FOR MONTHS AND PHONE DMAGED BY THEM - NO REFUND RECEIVED YET SINCE LAST 3 MONTHS . My Motorola phone was damaged by thier technician yogesh and has been taken since last 3 months without any support , the superviser mahesh does not pick the phone and there has been no update for weeks , i will be soon lodging a police ... View More complaint against them . View Less
disgusitng service - 9 days my phone remains at the service centre and it gets returned NOT REPAIRED!!!!!!! and i am charged 2800 rupees!!! Thw most awful service!!! They have absolutely no idea about phone repairs!!!!!!!!!!
disgusitng service - 9 days my phone remains at the service centre and it gets returned NOT REPAIRED!!!!!!! and i am charged 2800 rupees!!! Thw most awful service!!! They have absolutely no idea about phone repairs!!!!!!!!!!
Excellent the young guys are super enthusiastic, they keep us updating on the issue. I got my tablet in 24 hours for a serious defect issue. good......
Excellent the young guys are super enthusiastic, they keep us updating on the issue. I got my tablet in 24 hours for a serious defect issue. good......
Dis guys are very polite and they know how to treat customer they are one of the best service center of mobile phones i have seen in my life...........keep it up dear
Dis guys are very polite and they know how to treat customer they are one of the best service center of mobile phones i have seen in my life...........keep it up dear
I have bought a iphone 4, and I have got an otterbox defender case for it.it serves as an insurance against careless drops and unneeded visits to any service centre.I suggest everyone out there, to get a case for your phone after elaborate research on the net,because its better safe than to be sorry.
The cases are available for display on company ... View Morewebsites and also there are videos on how much pain your phone with the case on can take.
you can get any renowned case from a good company from ebay , but beware of counterfeits by ensuring there is a returns policy by the seller on ebay of atleast 7 days or atleast 6 month warranty on the product by the seller.Also remember to compare costs with amazon.com.
I hope this advice serves helpful to other victims of phone care and other fraudster companies like phone care View Less
I have bought a iphone 4, and I have got an otterbox defender case for it.it serves as an insurance against careless drops and unneeded visits to any service centre.I suggest everyone out there, to get a case for your phone after elaborate research on the net,because its better safe than to be sorry.
The cases are available for display on company ... View Morewebsites and also there are videos on how much pain your phone with the case on can take.
you can get any renowned case from a good company from ebay , but beware of counterfeits by ensuring there is a returns policy by the seller on ebay of atleast 7 days or atleast 6 month warranty on the product by the seller.Also remember to compare costs with amazon.com.
I hope this advice serves helpful to other victims of phone care and other fraudster companies like phone care View Less
hie guys...i submited my sony erricsion cell phone..with connector issue..they said that the connector will be replaced in one day and i wil get my phone on the very next day..but i dint get a phone call from them..then wen i called them they said that there is sum ic issue so they'll chech it and inorm me..two days passed and the did not inform an ... View Moreything..then when i calld them again i was said that then connector wasnt availale in the market and they are searchin for that connector..one week passed and then i visited them..and they gav me my cell phone without charging connector..which meant that the cell was useless for me..i refused to accept the phone in that manner and i debated with them & then i was told by a senior person that he'll try to do by the next day..i wen ther thinkin that my wudnt had been repaired but to my surprise they said that the phone was done but they did not hav charger and hence i cudnt chechk my phone..they say that they tried to contact me bt they cudnt reach me wich i noe isnt true..i tuk my phone as it is and found it not working..i again rushed 2 them nd they told me 2 cum agn afta 2 hrs..den it was done bt my keys stopped workin..nd also d connector problem persisted the very next day..i agn went 2 them agn they did sumthn nd the connector problem was solved bt keys wernt workin and i aws told that dont push ur charger the connectors tracks cum out which clearly indicates that the issue was of soldering wich was done by their student..
so my sincere advice will be PLEASE DONT VISIT THEM U'LL SURELY REGRET... View Less
hie guys...i submited my sony erricsion cell phone..with connector issue..they said that the connector will be replaced in one day and i wil get my phone on the very next day..but i dint get a phone call from them..then wen i called them they said that there is sum ic issue so they'll chech it and inorm me..two days passed and the did not inform an ... View Moreything..then when i calld them again i was said that then connector wasnt availale in the market and they are searchin for that connector..one week passed and then i visited them..and they gav me my cell phone without charging connector..which meant that the cell was useless for me..i refused to accept the phone in that manner and i debated with them & then i was told by a senior person that he'll try to do by the next day..i wen ther thinkin that my wudnt had been repaired but to my surprise they said that the phone was done but they did not hav charger and hence i cudnt chechk my phone..they say that they tried to contact me bt they cudnt reach me wich i noe isnt true..i tuk my phone as it is and found it not working..i again rushed 2 them nd they told me 2 cum agn afta 2 hrs..den it was done bt my keys stopped workin..nd also d connector problem persisted the very next day..i agn went 2 them agn they did sumthn nd the connector problem was solved bt keys wernt workin and i aws told that dont push ur charger the connectors tracks cum out which clearly indicates that the issue was of soldering wich was done by their student..
so my sincere advice will be PLEASE DONT VISIT THEM U'LL SURELY REGRET... View Less
I gave my iphone to them for display issues, unfortunately the replaced thy display wouldnt worked barely for 2 months.On contacting them they said it was not their responsibility to change the display again as they were not manufacturers of the phone or the new display , they claim to put the best display available in the market .
I paid them R ... View Mores7000/- . I got a receipt from them from a receipt book available from a local stationery shop with their name just stamped on it with blue ink .
Their attitude is take it or leave it . Mr Mahesh their head technician himself is lost and when asking him certain questions gets it answered from a boy who I think should be in school ,as this boy they have employed is the actual technician of their shop.
I also asked them who opens the phone because they also have an institute teaching people ,they werent sure what to reply, as i feel the phones are opened and taught to the people in the institute which might be handling the students.
Their shop is on the second floor in kandivali.When I first approached them they seemed very professional and the way they took down my phone and their organising of various handsets there , I was very impressed.
That turned out to be my biggest mistakes , because are the most unprofessional people when it comes to delivering service.
I understand the agony of an high end cell phone user , whose phone has some issues because of which their work gets restricted and they want to get the phone repaired , but it is not worth the additional agony
of spending 1/4 or 1/3 of your handset price and the handset having the same problem back in 2 months,
My advice is to go through the proper channels of authorised people by the company or in case of iphone from abroad sell it for scrap, rather then spend time trying to get it repaired for cheap and then finding some other original part replaced by these 3rd grade people at companies like phonecare.
Another thing I could not notice was the free pick up and delivery of this company offering to me earlier before I personally went to their shop,they said that in case of my not accepting their estimate , they would deliver it for free back to me in the office.I should have learnt at this time itself that nobody gives free lunches.
View Less
I gave my iphone to them for display issues, unfortunately the replaced thy display wouldnt worked barely for 2 months.On contacting them they said it was not their responsibility to change the display again as they were not manufacturers of the phone or the new display , they claim to put the best display available in the market .
I paid them R ... View Mores7000/- . I got a receipt from them from a receipt book available from a local stationery shop with their name just stamped on it with blue ink .
Their attitude is take it or leave it . Mr Mahesh their head technician himself is lost and when asking him certain questions gets it answered from a boy who I think should be in school ,as this boy they have employed is the actual technician of their shop.
I also asked them who opens the phone because they also have an institute teaching people ,they werent sure what to reply, as i feel the phones are opened and taught to the people in the institute which might be handling the students.
Their shop is on the second floor in kandivali.When I first approached them they seemed very professional and the way they took down my phone and their organising of various handsets there , I was very impressed.
That turned out to be my biggest mistakes , because are the most unprofessional people when it comes to delivering service.
I understand the agony of an high end cell phone user , whose phone has some issues because of which their work gets restricted and they want to get the phone repaired , but it is not worth the additional agony
of spending 1/4 or 1/3 of your handset price and the handset having the same problem back in 2 months,
My advice is to go through the proper channels of authorised people by the company or in case of iphone from abroad sell it for scrap, rather then spend time trying to get it repaired for cheap and then finding some other original part replaced by these 3rd grade people at companies like phonecare.
Another thing I could not notice was the free pick up and delivery of this company offering to me earlier before I personally went to their shop,they said that in case of my not accepting their estimate , they would deliver it for free back to me in the office.I should have learnt at this time itself that nobody gives free lunches.
View Less
YEI PART CHOR COMPANY HAI BILKUL SAHI BOLA AAP SAAB LOGON NE ! MERA BLACKBERRY RED LIGHT SOFTWARE THA PIC-UP AUR DELIVERY KE BAAD MAIN QUATIOTION ZADA HAI TU MERA BOARD CHORI KAR LIYA IME NO PECHE KUCH AUR THA AUR JAAB PHO START KIYA TU KUCH ALAAG BATAYA AUR NETWORK GAYAB HU GAYA ! MAAT JANA WAHA PLZ MAINe COMPLAINT KARA DEE HAI DONT WORRRY !
YEI PART CHOR COMPANY HAI BILKUL SAHI BOLA AAP SAAB LOGON NE ! MERA BLACKBERRY RED LIGHT SOFTWARE THA PIC-UP AUR DELIVERY KE BAAD MAIN QUATIOTION ZADA HAI TU MERA BOARD CHORI KAR LIYA IME NO PECHE KUCH AUR THA AUR JAAB PHO START KIYA TU KUCH ALAAG BATAYA AUR NETWORK GAYAB HU GAYA ! MAAT JANA WAHA PLZ MAINe COMPLAINT KARA DEE HAI DONT WORRRY !
They are just not cheaters but are thief also.. I had to change display of my I-phone they changed it twice but that never worked.. post that they refunded me money ... but afterwards i found the camera missing.. after complaining they say they don't know anything about it.. Throw ur phone but don't go to phone care.. it gives you a mental torcher. ... View More. View Less
They are just not cheaters but are thief also.. I had to change display of my I-phone they changed it twice but that never worked.. post that they refunded me money ... but afterwards i found the camera missing.. after complaining they say they don't know anything about it.. Throw ur phone but don't go to phone care.. it gives you a mental torcher. ... View More. View Less
Excellent work. Good co-ordination and followup by the Phonecare team. Picked up the Blackberry from my office and dropped at my home after repairs the same day, as i wanted to travel out of India
Excellent work. Good co-ordination and followup by the Phonecare team. Picked up the Blackberry from my office and dropped at my home after repairs the same day, as i wanted to travel out of India
This people are absoloute unproff. My HTC phone had a problem with the mic and had to be replaced. They took my phone for a week and after repetaded followups said that the problem is solved. When I checked, the problem still persists. I requested them for an pickup and operated confirmed that the pickup will happen. However for the entire day no o ... View Morene picked up even after repeted commiments. Above all, the manager (Mahesh) is too busy to even resopnd to unsatisfied customer. I got the answer from the operater that he is not in office. but after some bulling he came on phone. Similay, the operater also informed at the lady who confirmed the pickup has left for the day but I could here sound of the lady in background.
Phonecare staff can not even answer properly to customer and same is the quality of service.
I will not recommand them to ne one View Less
This people are absoloute unproff. My HTC phone had a problem with the mic and had to be replaced. They took my phone for a week and after repetaded followups said that the problem is solved. When I checked, the problem still persists. I requested them for an pickup and operated confirmed that the pickup will happen. However for the entire day no o ... View Morene picked up even after repeted commiments. Above all, the manager (Mahesh) is too busy to even resopnd to unsatisfied customer. I got the answer from the operater that he is not in office. but after some bulling he came on phone. Similay, the operater also informed at the lady who confirmed the pickup has left for the day but I could here sound of the lady in background.
Phonecare staff can not even answer properly to customer and same is the quality of service.
I will not recommand them to ne one View Less
The people at phone care are cheaters and they dupe you of your money. I got my HTC touch dual repaired from them and they charged me exhorbitant Rs. 2200. They changed the part with a duplicate one and then as expected one month after my cell stopped working. Now they are asking for Rs 1200 more on the account that part is not having a warranty og ... View More more than a month. These people are really good in minting out money from their customers.
My advice to you will be that buy a new one rather than going to phonecare. View Less
The people at phone care are cheaters and they dupe you of your money. I got my HTC touch dual repaired from them and they charged me exhorbitant Rs. 2200. They changed the part with a duplicate one and then as expected one month after my cell stopped working. Now they are asking for Rs 1200 more on the account that part is not having a warranty og ... View More more than a month. These people are really good in minting out money from their customers.
My advice to you will be that buy a new one rather than going to phonecare. View Less