I want to share my recent experience as a long-term customer of your store. Over the past 12 years, I have regularly purchased groceries and vegetables, and I've generally been satisfied with the service.
However, I've noticed a decline in the store's service quality lately. The behavior of the store helpers has changed, and interactions have become less pleasant and more indifferent.
Last night 22/9/2024 I purchased groceries and vegetables around 8 pm. To my surprise, I found a rotten coconut among the items 23/9/2023 today. This was an unexpected issue, and I initially attempted to exchange it. Unfortunately, I had two bills but misplaced one of them, and this seemed to complicate the matter.
I communicated the situation to the ... మరిన్ని చూడండిstorekeeper, but it was disappointing that a resolution couldn't be reached due to the missing bill. I value the trust I've built as a long-term customer, and it was disheartening that my experience wasn't taken into consideration.
This incident marks the first time I've encountered such poor service at your Anna Nagar West Extension store near HDFC Bank. As a result, I'm contemplating exploring other options that provide better support.
In today's highly competitive market, I believe it's essential for businesses to understand customer concerns. I hope this feedback can help your management team improve the handling of long-term customers like myself, ensuring their loyalty is retained without any losses.తక్కువ వీక్షించండి