Absolutely terrible service.
I have used this service 3 times now, and this most recent experience was frighteningly worse than the other 2. I insisted the cab be on time, it came 20 minutes late because, the driver said, he had been sleeping. After being told that the cab windows could be shut to accommodate my eye allergies, i was told once i was inside the cab that they could not. The cab driver yelled at me to sit on the other side of the cab and that i could deal with it. Numerous times he stopped the cab and refused to move because he could not find a listed address and refused to call the number given, even though i had no phone from which to call personally. after speaking to Ganesh dispatch, i was told initially i would be ... View Moresent a new driver, then told an hour later that this would not be done, then told to wait an additional 45 minutes and they would send a new one, and then, once again that i would not be given a new driver. i was also told by the ganesh dispatch that they didnt care about my allergies, the cab windows were to remain open. More than once they hung up on me as i reminded them of the email confirmations they sent assuring me of a closed cab.
The cab driver sat at one point for 10 minutes and insisted i go out in the rain to find my destination which was a few streets over, stating that it was not his job to keep driving around looking for it. He also threatened to leave me at one location 4 hours before my time was up, and go back to the office, rather than complete the shift. Total nightmare.
Constantly late, rude, service. It is a wonder that they can still operate as a business if this is how they treat repeat clients. what's worse is that I am booked by my company for these cabs as well, so it is how they treat corporate as well as individuals. I wouldn't trust this company at all, 3 sundays, 3 rides, 3 terrible, terrible experiences.View Less